Kate Zabriskie

Calming “Customonsters” and Other High-Maintenance Customers

It's been over twenty years since Madonna first sang about being a “material girl in a material world," and since that time, girls, boys, women, and men throughout the nation have become more demanding of businesses and what they expect in terms of service. One might argue that this age of the high-maintenance customer is simply due to businesses’ inability to get qualified help, and in some... (posted by Kate 5 years 28 days ago.)